On January 19, 2025, I purchased a character through the Kahoot!+ Start app using my account (a*******@icloud.com**). However, when I tried to restore my purchases, the character I bought never appeared in the app. Instead, I received an error message saying I should contact the app developer.
The problem is that the developer is a foreign company and does not understand my complaint. I also reported the issue to Apple in full detail, but my refund request was denied. As a result, I ended up paying ₺229.99 for an app that I no longer use and have already uninstalled from my phone.
This situation is unacceptable. I paid for a digital product that was never delivered, and Apple has failed to provide a refund despite clear evidence. I am demanding a full refund of ₺229.99 and a proper resolution to ensure customers are not left paying for unusable in-app purchases.
My child started a trial subscription in the Kahoot app on Monday. By Sunday morning, I woke up to a text message from my bank stating that ₺5,990 had been withdrawn from my account. The app processed this payment without sending me any prior notification or confirmation. I have never logged into t...
I signed up for the Kahoot program as an individual user. I knew I had a 7-day right of cancellation, and after only one day of use, I deleted my account and logged out. Despite this, the company failed to cancel my membership and unfairly withdrew ₺4,999 from my card. This is unacceptable. I clear...
On August 26, 2025, I attempted to sign up for the Kahoot Gold plan’s 1-week free trial. However, instead of a free trial, my credit card was immediately charged 7,233 TL. My account is registered with the email address m********@gmail.com.** I promptly contacted Kahoot customer support via email, ...
On June 29, 2025, at 12:43 PM, I was shocked to see that ₺2,999 was withdrawn from my account via Apple for a Facetune app subscription. This charge happened without my prior knowledge or consent. I never authorized or used this app, yet they charged me the full annual subscription amount all at onc...
I decided to upgrade to a higher plan in the Kahoot app, thinking I would pay the monthly rate of ₺48 and that I could cancel anytime. Instead, the app immediately charged me the full 12-month amount of ₺580 without proper notice or confirmation. To make matters worse, there is no customer service ...
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