I had already purchased a 1-year subscription to Kahoot. Despite this, my account was automatically renewed and my credit card was charged 7,342 TL without my knowledge or approval.
Normally, my bank (Yapı Kredi Bankası) sends an SMS message asking whether I approve such transactions before the payment is processed. In this case, however, no confirmation message was sent, and the charge went through directly.
This is both misleading and financially damaging. I did not request or authorize a renewal, and I certainly did not receive any prior notice.
I demand that Kahoot immediately refund the 7,342 TL and ensure that such auto-renewals are not processed without explicit customer approval. Transparent billing and proper notifications are essential, and this situation shows a serious lack of both.
I decided to upgrade to a higher plan in the Kahoot app, thinking I would pay the monthly rate of ₺48 and that I could cancel anytime. Instead, the app immediately charged me the full 12-month amount of ₺580 without proper notice or confirmation. To make matters worse, there is no customer service ...
I signed up for the Kahoot program as an individual user. I knew I had a 7-day right of cancellation, and after only one day of use, I deleted my account and logged out. Despite this, the company failed to cancel my membership and unfairly withdrew ₺4,999 from my card. This is unacceptable. I clear...
On August 26, 2025, I attempted to sign up for the Kahoot Gold plan’s 1-week free trial. However, instead of a free trial, my credit card was immediately charged 7,233 TL. My account is registered with the email address m********@gmail.com.** I promptly contacted Kahoot customer support via email, ...
My child started a trial subscription in the Kahoot app on Monday. By Sunday morning, I woke up to a text message from my bank stating that ₺5,990 had been withdrawn from my account. The app processed this payment without sending me any prior notification or confirmation. I have never logged into t...
I joined the Claritycheck platform only for a trial membership, but without my consent my account was automatically converted into a paid subscription. Shortly after, ₺630 was withdrawn from my bank card. What makes this situation worse is that the automatic charges have continued for about a week, ...
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