It was very frustrating for me to deal with Juul's delivery and customer support. I ordered a gadget and a few pods and chose their premium "expedited two-day shipping" option because I wanted them before I left. The package came four days late with no explanation, and when I called customer service to ask for a refund for the shipping cost, they didn't care at all. I had to call three times just to obtain a generic apology and a vague promise that they were "looking into it." In the end, they said the delay was because of a problem with the warehouse, but they still wouldn't give a refund. It's quite dishonest to advertise a premium service, not deliver it, and then avoid taking responsibility. Stay away from Juul's website if you want reliable shipping or even a basic degree of customer service.
I purchased a Juul 2 Starter Kit from Juul.com on March 4, 2023, and my payment was successfully processed. However, a week has passed, and I still cannot see my order on the website. I have not received any shipping confirmation or tracking details, and when I try to access the site, it doesn’t wo...
About four months ago, I bought a GeekVape Wenax M1, expecting reliability from a reputable brand. Right out of the box, the first pod tasted burned on the first inhale. Thinking it might be a defect, I ordered two packs of replacement pods over the next six months. Out of six pods, four burned out ...
I've been using the Juul 2 for almost four months now, and I really wish I hadn't stuck with it. At first, I really enjoyed how easy it was to use. There were no dirty refills, it looked nice, and it was easy to carry anywhere. But after a while, I saw that the pods were leaking more and more. I hav...
Regarding ordering, Vuse has been nothing but a bother; I have enough. I cannot count the times I have experienced problems with next-day delivery not arriving on time, or worse, my orders being canceled without explanation. They still give useless tracking links to make it even more annoying! Every...
I recently bought a Voopoo vape pod, expecting the standard quality and compatibility Voopoo promises. However, after receiving it, I realized immediately that it doesn’t even fit properly with my device. Now I'm stuck trying to exchange it, and the process is proving far more difficult than I ever ...
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