"The customer service representative called and said that the issue might have occurred due to the storage conditions or expiration date of the batteries on the seller's side. He gave a brief explanation. He informed us that they will send a new one to replace the exploded battery. I thank Duracell for the information and for getting back to us as quickly as possible."
I am writing regarding an issue I experienced with Duracell AAA batteries that I had been using in my air conditioner re...mote control for about two years. When I recently checked the remote, I saw that the batteries had leaked inside the device. Due to this leakage, the remote control was damaged and
I don't believe Duracell batteries are significantly more powerful than regular batteries. On the other hand, their like...lihood of leaking is significantly higher. Unfortunately, my brand new business-class laser pointer became completely useless due to a battery mishap. Two AA Duracell batteries lea
I had previously filed a complaint with Duracell for our toy that broke down due to leaking batteries. The company conta...cted me within 4 days and stated that they would make compensation for the broken toy. I sent them all my contact information via e-mail, and we contacted the customer representati
