On Saturday, November 16, 2024, I contacted the Jeep Trabzon dealership to inquire about purchasing a Jeep vehicle. Despite calling three times and providing my contact information, no one got back to me. Each time I called, the receptionist failed to transfer me to a sales consultant, leaving me unable to ask even a single question or get any information.
When I tried to explain my concerns to the receptionist, her dismissive tone and unprofessional attitude made the situation even worse. Additionally, your website does not function properly, and your staff lacks effective communication skills. I was seriously considering buying a Jeep, but this poor experience has completely changed my decision. I hope Jeep addresses these issues and improves customer service at this dealership.
Dear Sir/Madam, On August 26, 2024, I visited your Renault Mais branch in Ankara and met with Sales Consultant S*** T***. However, I was extremely dissatisfied with his attitude and behavior. S*** T*** not only failed to provide sufficient information about the vehicles but also displayed a lack of ...
On July 29, 2023, I initiated the process of purchasing a C4-X from Denizli C******** Citroën dealership, and we made a preliminary agreement. We were informed that the vehicle was on the ship and would be delivered within 15 days. However, when we visited the dealership after 15 days, we were told ...
I called Toyota Borovalı company in Izmir province on 19/12/2023 to purchase a Toyota Hilux vehicle. The customer representative stated that the vehicle I wanted was available and informed me that he had transferred my information to the sales representative and that he would call me back. When I ca...
I recently made a purchase from Kıyafet Sepeti, and to my disappointment, the item I had my eye on in their catalog turned out to be out of stock. We made a refund request on December 7, 2023, and were given assurance that it would be processed within 15 days, along with the creation of a refund rec...
I purchased a new Jeep Compass on April 30, 2024. Within a week, the vehicle broke down twice, shutting itself off. The car had only 1,800 km (about 1,118 miles) on it after one month of active use. They claimed the battery was empty, charged it, and sent me on my way, refusing my request for a new ...
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