I called Toyota Borovalı company in Izmir province on 19/12/2023 to purchase a Toyota Hilux vehicle. The customer representative stated that the vehicle I wanted was available and informed me that he had transferred my information to the sales representative and that he would call me back. When I called the company again, which did not make a call until 21/12/2023, although I explained the issue to Ms. Nilay, the customer representative who answered the phone, she informed me that there were no vehicles left and made no effort to solve the problem I had experienced. I would like to inform you that I am complaining that the company's employees are extremely insensitive and indifferent. Kind regards, TARKAN S***** 0505 8** 9* 07
Hello, I purchased a Toyota Corolla 1.5 Flame X from a Turkey-Izmir Toyota dealer in January 2023. Last night, around 8 o'clock, my vehicle gave a coolant warning, and I immediately pulled over and called the Toyota Roadside Assistance number to have it towed to an authorized service center. After a...
My 2023 Toyota Hilux has had an AdBlue pump failure for about 4 months, and the issue still has not been resolved. I took my vehicle to the Malatya Toyota authorized service center, where it stayed for 20 days. At first, I was told the pump would be replaced under warranty, but later they claimed it...
My Toyota Corolla was involved in an accident. On May 15, 2023, I took it to the authorized Nataş service center in Istanbul Göztepe for repairs covered by my insurance. When I spoke with the staff in the repair department, they mentioned that there was a technician shortage and that there were many...
Dear Friends, As someone who has always been a huge Toyota fan—90 out of my 100 posts are about the Toyota Hilux—I never thought I’d say this: I will never buy a Toyota again. The reason is my experience with Toyota Turkey and my 3-month-old Toyota Hilux. Here’s what I’ve been dealing with: Passen...
We made the mistake of trying to buy the newly launched Toyota Corolla Cross Hybrid. The color we wanted was available at Toyota Akkoyunlu in Bursa, Turkey, but the entire purchase experience has been a nightmare. Toyota's online reservation system is completely dysfunctional, and their customer ser...
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