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I Need Support for the Right Earbud of My JBL Headphones

January 4, 2025 5:45 PM49

My JBL Wave Beam headphones were accidentally washed in the washing machine for a short time, and now the right earbud is not working. The left earbud and the case are functioning properly, but the headphones are not very practical to use without the right earbud. I understand that this may not fall under the standard warranty terms since it was my mistake. However, I value JBL's products and would appreciate any support or guidance on resolving this issue. If a replacement for the right earbud isn’t possible, I’m open to paying for a repair service. It would mean a lot to me to continue using these headphones, as I have always trusted the quality of JBL’s products.

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