Since the silicones of my JBL brand Bluetooth headphones came out, I sent them to the authorized service under warranty via Hepsiburada. Although the authorized service accepted that the product was deformed, they informed me that it could not be repaired and that it could not be replaced because the same product was not in production. And they offered to solve the problem by paying back 750 lira for my product, which I bought about 750 lira about 20 months ago. I guess they are not aware that 750 lira is no longer the same value due to the inflation difference in the intervening 20 months. I do not think that the JBL brand and warranty will allow such an unlawful practice. Since I assume that some people are meddlesome, I want JBL to remove my grievance as soon as possible. Such poor quality authorized service does not suit the JBL brand
Hello, I purchased a pair of JBL earbuds 230 NC from Teknosa shop in Turkey, and after just 7 months, the left earbud developed a fault. I took it to the Teknosa Technical Service on August 31, 2023. They initially said they would refund my money, but the problem is that when I bought the earbuds 7...
In October 2021, I purchased JBL 560BT headphones. Apart from the leather parts peeling off, there were no issues, so I tolerated it and continued using them. However, last month, the headphones stopped charging and working altogether. Despite many private services claiming they could fix it, even s...
Two days ago, my JBL 510BT headset broke in my bag for reasons I couldn’t understand. After reading complaints on this platform, I discovered that this is a common issue with the headset. Hoping for a repair, I sent it to the warranty service. Today, I received a message stating that they would not ...
When the left earphone on my JBL Tune 225 TWS headphones broke, I had only been using them for a month. It took a lot of tries to get it to the warranty, but in the end, they agreed that it was their fault and said they would replace it. But instead of the top model, the JBL Tune 225 TWS, they sent ...
I bought JBL T560bt headphones from Teknosa on October 16, 2021. After just one month, they started turning off even when fully charged. They stopped working completely in the end. I called Teknosa to get my headphones fixed because the insurance was still valid, but they told me they could only giv...
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