I bought my JBL Tune Flex earbuds less than five months ago, and the charging case suddenly stopped working without any apparent reason. The case doesn’t charge, the light won’t turn on, and it simply won’t open. I chose JBL for its reputation and quality, but this issue has left me deeply frustrated and disappointed. I need an urgent resolution—whether it’s a replacement, repair, or refund. A product from such a well-known brand should not malfunction so quickly. I expect JBL to take responsibility for this defect and ensure that I don’t encounter similar problems in the future. Please address this issue promptly and restore my trust in your products.
My JBL Tune Flex earbuds have developed an issue where the right earbud won’t charge, and its light doesn’t turn on. The left earbud works perfectly, and the charging case is fully charged, so I don’t believe the issue is with the case. I tried resetting the earbuds using the app, but because they ...
My JBL TWS300 earbuds charge properly inside the case, but the charging case itself won’t charge, and its light doesn’t turn on. This issue started suddenly, and now I can only use the earbuds once before the case runs out of power. I’ve verified that the charging cable is working correctly, so the...
I recently purchased the JBL Tune Flex, but within just two months, the earbuds started malfunctioning. One of the earbuds automatically switched to mono mode, and now I can’t revert it back. Worse, one earbud has completely stopped working. It’s incredibly disappointing to experience such issues w...
I’m seriously disappointed with my JBL Tune Flex earbuds. Even though they show a full charge in the case, the moment I start using them, they suddenly drop to “low battery” and shut off within a minute. This happens with both the left and right earbuds—so it’s clearly not an isolated issue. The cha...
I’ve been using the JBL Tune Flex for only four months, and the left earbud has completely stopped working. It doesn’t charge, the light doesn’t turn on, and it won’t connect to my phone. Despite leaving it on charge for hours, there’s no response. The right earbud works perfectly, so this seems lik...
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