1
Demet is completely dissatisfied with the result

JBL Headphones Broke After Only a Month of Use

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Demet
January 17, 2024 6:21 pm
100

I purchased JBL wired headphones on November 23, 2023, from the Hepsiburada website. The seller was Media Markt. The headphones malfunctioned after just one month of use. I reached out to Media Markt, who then forwarded the problem to JBL. Surprisingly, JBL declined to offer a replacement or repair, claiming that the issue was due to a "user error." I'm so frustrated with this product that I invested so much money in it, only to have it become useless after just 45 days. It's such a waste. I can't understand why I ended up buying a product of such poor quality that my daughter, who only used it in the evenings, was able to break within a month. I will never purchase JBL products again and will not suggest them to anyone in my social circle.

January 17, 2024 7:21 pm (59 minutes after complaint)

Dear Customer, Thank you for choosing our company and products. Our team will contact you as soon as possible regarding your application. You can send any feedback about our products and services. Sincerely, JBL Customer Service

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