My 2022 model Iveco Daily Hi-Matic vehicle is showing an AdBlue error and is currently unusable. There are no spare parts available in Turkey, and no estimated delivery time has been provided. I rely on this vehicle for my daily work, and being without it for so long has seriously impacted my business. The head office shows no interest, and the service centers cannot give a clear timeframe. They told me that the part was ordered four months ago and is still in delivery status, but they have no idea when it will actually arrive. I have contacted multiple service points, but they all give the same vague answer. It’s a nice car with good service teams, but a very disappointing head office.
My 2023 Toyota Hilux has had an AdBlue pump failure for about 4 months, and the issue still has not been resolved. I took my vehicle to the Malatya Toyota authorized service center, where it stayed for 20 days. At first, I was told the pump would be replaced under warranty, but later they claimed it...
On July 28, 2024, my Mercedes had an AdBlue malfunction in Izmir. I called the 24/7 Mercedes voice response system to report the issue, but the representatives insisted it was due to an AdBlue refill error. This was frustrating because it turned out to be a chronic AdBlue problem, which I only manag...
My 2023 Nissan X-Trail e-4ORCE suddenly displayed an “e-power fault” warning without any prior indication while I was driving, and I had to have it towed to Nissan Bostancıoğlu authorized service in Istanbul via roadside assistance. After inspection, I was informed that the 12-volt battery had short...
My 2022 model BMW iX experienced a steering system error. When I took it to Gaziantep Erenler Automotive, they initially mentioned a software issue, requiring a day for resolution. The next day, they informed me that the steering box needed replacement. As of October 18, 2023, the required part is s...
My 2023 Opel Corsa, which has just 22,000 km on it, had a problem with the motor control unit. The service team told me that I need to replace a part, and it’ll take around a month for it to get here. I asked for a replacement vehicle during this time, but I was informed that Opel Turkey doesn’t off...
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