I have been experiencing significant issues with my iPhone 11, including poor network reception, blurry video during WhatsApp calls, and unclear audio. I sent my phone in for warranty service, and it was returned the same day with no resolution, only a software update. Despite this, the problems persisted.
I sent my phone back to Media Markt's Antares branch, and it was forwarded to Apple for repair. Without my consent, parts of my phone were replaced, even though no hardware-related issue was diagnosed. This has compromised the originality of my device. Many users are reporting similar issues with the iPhone 11, but Apple has yet to address them effectively. I request that my concerns be escalated and properly resolved.
On January 28, 2023, I purchased an iPhone 16 Pro 128GB from MediaMarkt, expecting a premium device and smooth experience. Instead, what I received was a phone full of software problems—so much so that I even recorded screenshots and videos to prove it. Just a week after purchasing it, I returned to...
I purchased an iPhone 16 from Media Markt on November 9, 2024. After just one week of use, the phone began displaying a "No Service" error. When I contacted Apple support, they confirmed that the issue was hardware-related, not software. I took the device to Media Markt at Gaziantep Forum AVM, and t...
I sent my iPhone 15 to the authorized service center on August 13 due to a hardware issue covered by the warranty. Before sending the device, I contacted customer service, and the representative confirmed that the problem was hardware-related and directed me to the service center under warranty. How...
About a year ago, I purchased an iPhone 11 from a local phone shop. For the past two months, I have been experiencing a serious issue with the Face ID security feature. My device sometimes recognizes my sister’s face and unlocks the phone. This situation raises concerns for me regarding both securit...
I purchased my iPhone 13 about a year ago and added insurance with a 2-year warranty through Media Markt, paying ₺6,000 for it. After accidentally dropping the device, I sent it to an authorized service under the insurance policy, and it was repaired and returned to me. However, I had to send the ph...
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