İş Bankası closed my internet banking without any explanation, leaving me in a difficult situation while I was abroad. I haven't conducted any transactions that would warrant the closure of my account—there were no deposits or withdrawals made. When I reached out to customer service, rather than offering a solution, they just directed me to visit a branch. I mentioned that I was overseas and unable to comply, yet they provided no other options. It's quite troubling that a bank can take such measures without any prior notice and then offer no help when it leads to significant disruption. I had faith in İş Bankası for my account, but after this experience, I now doubt the safety of my money with them.
İş Bank closed my online banking without any reason and there is no solution as I am abroad and cannot visit their closest branch. I requested to make a trasfer of my savings to another bank but customer support is useless in this case. I am supper desparate and disappointed as I trusted İş bank wit...
On 15/09/2025, a restriction was placed on my account and mobile banking access at İş Bankası Eskişehir Porsuk Branch without any justification. For about 10 days, I have not been able to access my account, use the ₺12,488 inside it, or carry out any banking transactions. I reported the situation to...
I informed İş Bankası customer service that I would close my card on the 7th of the month. The representative assured me that since I hadn't used the card for six months, no fee would be charged. They even added ₺500 MaxiPuan as a gesture of goodwill. However, the next day, I discovered that an annu...
I am in South Korea for language studies, and I cannot access the digital or online banking services of İş Bank, which is my only bank. Before coming here, I specifically asked whether there would be any problems abroad, but about a month after arriving, I lost access. All my school expenses, rent, ...
A fee was taken from my VakıfBank account without my consent. I reached out to customer service to thoroughly explain the issue, seeking clarity on the situation. They didn't provide any explanation or assistance; they just canceled my card and disabled it entirely. After everything, they instructed...
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