1

İş Bankası Closed My Internet Banking Without Warning and Left Me Stranded Abroad

February 15, 2025 1:44 PM58

İş Bankası closed my internet banking without any explanation, leaving me in a difficult situation while I was abroad. I haven't conducted any transactions that would warrant the closure of my account—there were no deposits or withdrawals made. When I reached out to customer service, rather than offering a solution, they just directed me to visit a branch. I mentioned that I was overseas and unable to comply, yet they provided no other options. It's quite troubling that a bank can take such measures without any prior notice and then offer no help when it leads to significant disruption. I had faith in İş Bankası for my account, but after this experience, I now doubt the safety of my money with them.

Selahattin
February 18, 2025 8:39 AM

My account is still closed. No one from the bank is calling or asking. I have no access to the deposits in my account.

Selahattin
February 20, 2025 7:49 AM

My account is still closed. No one from the bank is calling or asking. I have no access to my deposit in my account.

Selahattin
February 21, 2025 8:03 AM

My account is still closed. There is no one calling or asking from the bank. I have no access to my deposit in my account.

Selahattin
February 24, 2025 8:12 AM

My account is still closed. There is no one from the bank calling or asking. I have no access to my deposits in my account.

Selahattin
March 4, 2025 10:09 AM

My account is still closed. I have not had access to the funds in my account since 12/02/2025.

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