I’ve been a long-time user of the inDrive app, but I’m beyond frustrated with how much the platform has deteriorated ever since it became more popular. What made inDrive unique—and actually fair—was that passengers and drivers could agree on a price before the ride. This allowed us to negotiate fares and know exactly what we were going to pay. Unfortunately, that system has been completely removed.
Now, inDrive sets a so-called “minimum fare” which is often higher than what a normal taximeter would show. For example, I’ve had rides where the app sets the fare at ₺700, but a real taxi meter would have only charged ₺500. And what’s worse? Drivers still demand the full ₺700 because that’s what the app lists.
But when the actual ride goes longer—because the driver takes unnecessary detours—and the taximeter reads ₺800, suddenly the app’s “agreed” fare no longer matters. The driver refuses the ₺700 and insists on being paid the full ₺800. This is completely one-sided and manipulative.
The system clearly protects drivers while overcharging passengers. I used to love and recommend inDrive to everyone. Now I use it only out of desperation, and I warn others: you’ll likely pay more than you should. Unless inDrive brings back fair pricing and real negotiation, it’s going to lose the trust of users like me—permanently.
I used the inDrive taxi app to request a ride on a route I frequently take. The normal fare is ₺280, but I was in a hurry and accepted the driver’s ₺390 offer via POS payment. However, the driver took a longer route and, near the destination, told me, "It gets too complicated from here, so walk the ...
I recently used the inDrive app for a taxi ride, and the initial fare was listed at 280₺. Once we reached my destination, the app showed a final charge of 243₺, which seemed reasonable. However, inDrive still billed me the original 280₺, then claimed there was an extra fee because I chose to pay by ...
Before I confirmed my ride on Yandex GO, the fare was clearly shown as ₺352. Just one minute before the trip ended, I checked again — the app still showed ₺350. But the moment the driver turned off the taximeter, he said the total was ₺455. How is this even possible? We didn’t travel an extra ₺103 ...
I am beyond frustrated with inDrive! My account was blocked just because I requested the correct fare from a passenger. The most ridiculous part? I was never even informed about the suspension beforehand! When I checked the reason, the system claimed that drivers "cannot charge passengers extra beyo...
I downloaded the inDrive app and booked a ride, only to wait 10 minutes for the driver to arrive. Just one minute before pickup, the driver canceled the ride without any explanation. There was no way to contact customer support or speak to an actual representative about this issue. The lack of acco...
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