Ikea Forced Gift Certificates Instead Of Refunds

Ajlan
January 08, 2023 10:21 pm
21

On January 7, 2023, I purchased a dish rack set from Izmir IKEA. When I bought the dishes, the dishwasher box was open. There was only one left when I bought it. I unplugged the long pipe. It didn't work for me when I got home because the sizes were different. The item was not damaged or deformed. I returned to the Izmir Bornova store the next day. There were no returns because the boxes were open. They stated that they would only issue a gift card refund. I also spoke with the director of the relevant department. He said the same thing. It's as if I opened the box when I first purchased the product. Normally, a refund would be required, but this was not the case. Do I have to shop at your store? I'd like my money back. They insisted on a gift card with no refund. However, almost every product can be returned in most stores. One such company is IKEA. I would not recommend Ikea to anyone.

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