On January 7, 2023, I purchased a dish rack set from Izmir IKEA. When I bought the dishes, the dishwasher box was open. There was only one left when I bought it. I unplugged the long pipe. It didn't work for me when I got home because the sizes were different. The item was not damaged or deformed. I returned to the Izmir Bornova store the next day. There were no returns because the boxes were open. They stated that they would only issue a gift card refund. I also spoke with the director of the relevant department. He said the same thing. It's as if I opened the box when I first purchased the product. Normally, a refund would be required, but this was not the case. Do I have to shop at your store? I'd like my money back. They insisted on a gift card with no refund. However, almost every product can be returned in most stores. One such company is IKEA. I would not recommend Ikea to anyone.
I bought a chest of drawers with transaction number 111247640 from the IKEA Izmir branch on December 29, 2023. As I live in a different city, I assembled the furniture within 2-3 days after it arrived at my home. After assembly, I noticed paint fading on the front two legs and in the middle of one d...
In December 2022 I bought 3 Labbsal baskets from the IKEA online store to complete the Labbsal baskets I bought from the store before. Products delivered from the online store had nothing to do with the color of the products I bought before. I started the return process without even opening the pack...
Let me tell you from the beginning after they told me that the product they sold from the store had an inventory error, they returned my money and said that it can be found in the Ümraniye branch. An acquaintance went there and we bought the products on 20.12.2022. They said they would deliver it on...
On August 3, 2023, I went to the IKEA store in Ankara and bought two wardrobe doors and a glass shelf. The whole time I was shopping at this IKEA store, I had a lot of problems. Even though I paid extra for delivery, the store did not help me with my shopping and caused problems with the delivery of...
On 05/12/2024, I purchased a Stall Brand 4-cover shoe rack from IKEA Izmir store with an invoice amount of ₺3,299.00. However, when I got home, I noticed that the corners of all 3 of the covers were swollen and deformed. When I took the product to the store on 07/12/2024 and wanted to exchange it, t...
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