IKEA Made Missing Reimbursement

profile
İrem
March 30, 2023 11:45 pm
13

In December 2022 I bought 3 Labbsal baskets from the IKEA online store to complete the Labbsal baskets I bought from the store before. Products delivered from the online store had nothing to do with the color of the products I bought before. I started the return process without even opening the packages. A few weeks later, the amount I paid to my card was refunded as 400 TL less. I called customer service several times and each time they said they would get back to me. There is never any response. Then they told me my claim was reviewed and the amount returned to me was correct. I sent my invoice amount and the refund amount again, and I asked for a return by e-mail. However, they sent me the information that a refund was made for two products, not three. I called again and again, but their customer service has no answer other than we have forwarded it to the relevant department. I called maybe 10 times. That's the only answer I got so far. I've been patiently waiting for a refund for three months. Bad customer service and no refund!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Ikea High-Value Item Not Delivered or Refunded

profile
Erkan
January 20, 2025 6:42 pm
31

IKEA Ingatorp Table Missing Parts Not Delivered

profile
Halil
July 06, 2023 12:26 am
21
IKEA Ingatorp Table Missing Parts Not Delivered
IKEA Ingatorp Table Missing Parts Not Delivered
IKEA Ingatorp Table Missing Parts Not Delivered
IKEA Ingatorp Table Missing Parts Not Delivered

IKEA's Partner Logistics Company Lost My Order, No One Knows Where!

profile
Selin
November 21, 2023 2:35 pm
55

Broken Tables From IKEA

profile
Deniz
May 17, 2023 5:28 pm
33
Broken Tables From IKEA
Broken Tables From IKEA
Broken Tables From IKEA
Broken Tables From IKEA
Report a Similar Issue