As someone who has used the Huawei Mate 20 Lite for a long time, I am disappointed that the screen keeps breaking. In particular, I have problems with screen projection shadow, ghost screen, and AMOLED burn, all of which make my device less useful. Even though these problems keep coming up, Huawei hasn't done anything to recall the bad products. Instead, it has only released software updates that don't fix the problem. Under normal circumstances, AMOLED burn is a constant problem, and even if the device's warranty has expired, the manufacturer still has to replace the screen. But Huawei seems to try to get out of taking responsibility by saying that OLED burn is the user's fault, which is not true. Because of this, many users, including me, are left with devices that don't work and no help from Huawei. I'd like to remind Huawei that customers still have rights after the warranty period has ended, as stated in the General Assembly of Law file, dated 2017/650, and decision, dated 2020/301, and dated 12.03.2020. I want Huawei to fix or replace my device, and if they don't, I will do what the law says I can do.
I’m seriously disappointed with Huawei right now. My Huawei Mate 10 Lite suddenly lost its fingerprint sensor functionality without warning. The option is still visible in the settings, but it’s completely inactive—no way to enable or use it. I rely heavily on the fingerprint scanner for security an...
I’ve been deeply frustrated with my Huawei P40 Lite since the day I bought it. None of the essential apps work properly because the phone doesn’t support Google services. I was told I could download apps from third-party sources, but they constantly crash or fail to update. When I reached out to Hu...
I am very unhappy with Huawei products, and they are making me upset. I bought a phone and a laptop in 2020. Even though I took very good care of both of them, my phone broke in 2022, and my laptop did the same in 2023. All of a sudden, they turned off and wouldn't turn back on. All of my files had ...
I purchased a Huawei Mate 20 Pro in March 2019 and decided to replace its battery through Huawei’s official Battery Replacement Campaign on December 21, 2024. I sent my phone to an authorized service center (KVK Technical Service, İzmir) due to frequent shutdowns. After the battery replacement, the...
On November 14, 2022, I purchased a Huawei MatePad 11 tablet directly from Huawei’s official online store. I was initially impressed by the screen quality and clarity, but in October-November 2024, the screen started freezing occasionally. I assumed it was a software issue or caused by an installed ...
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