I accidentally canceled my reservation on Hotels.com while trying to update the number of guests from one to two. To my shock, I discovered that no refund would be provided, and I couldn’t undo the cancellation. I do not want to cancel my reservation; I only intended to modify it.
When I contacted Le Meridien Batumi Hotel, they assured me that if the reservation could be reactivated, there would be no issue. However, I am unable to reach Hotels.com to resolve this matter. This situation has caused unnecessary stress, and I urgently need help to reinstate my reservation. Please assist me in fixing this as soon as possible.
I booked a hotel through Hotels.com but quickly realized I had made a mistake and immediately canceled the reservation. Since the payment was still in authorization (provizyon) status on my card, I thought fixing this would be easy. But when I called both my bank and the hotel, they told me the refu...
I attempted to cancel a reservation made through Hotels.com, but the process has been a complete nightmare. Despite multiple attempts, I cannot cancel my booking, and the company has failed to provide any response or assistance. The hotel I reserved contacted me, requesting updated card information,...
I accidentally selected the wrong check-in date when booking through Hotels.com, scheduling it one day earlier than intended. When I contacted the hotel directly, they told me that I must resolve the issue through Hotels.com. However, I have been unable to reach customer service despite multiple att...
I made a reservation for a vacation through Hotels.com. However, while trying to change my room, I accidentally canceled my booking. The payment was deducted from my card, and I was informed that a refund would not be issued. I kindly ask for your assistance in resolving this issue, as I do not acce...
I made a reservation for a one-night stay at Alkan Hotel in Marmaris through Hotels.com. However, when I contacted the hotel to confirm the reservation, the hotel owners informed me that they could not find any such booking. When I tried to cancel the reservation through Hotels.com, I was informed t...
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