Hotels.com Reservation Canceled by Mistake - Request for Refund
I made a reservation for a vacation through Hotels.com. However, while trying to change my room, I accidentally canceled my booking. The payment was deducted from my card, and I was informed that a refund would not be issued.
I kindly ask for your assistance in resolving this issue, as I do not accept paying ₺22,000 for a hotel I did not stay in, especially when I canceled at the same time. Please help me rectify this situation and address my concerns. Thank you.
Dear Customer, Thank you for contacting us regarding your reservation. To assist you further, we kindly ask you to reach out to our Customer Service through chat. Thank you for your patience and understanding. Sincerely, Hotels.com
If we could reach the number, we wouldn't be writing here. Please help us urgently and don't direct us to the number. We can't reach anyone.
Dear Customer, To assist you better, we kindly request you to reach out to us. Best regards, Hotels.com
