When Hint deducts months without your authorization, the most effective move is to cancel the subscription immediately and dispute the improper charges. Here are practical steps:
• Check subscription status: Go to the app or https://hint.app → Account / Billing and confirm whether auto-renewal is still active.
• Cancel directly: Turn off the subscription from the app dashboard or—if you paid via Apple or Google Play—cancel it in your account’s Subscriptions to prevent future charges.
• Request a refund: Write to [email protected] with the subject Unauthorized subscription charges. Attach the payment receipt and the charge dates.
• Use the official form: At https://hint.app/help/refund-policy open a ticket with the same documents so there’s a written record.
If you don’t get a resolution, file your complaint on Xolvie to document the case and add pressure for a refund.
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