On December 4, 2025, I was involved in an accident with my Opel Corsa, and the other driver was found to be completely a...t fault. The other party’s insurance company is HDI Insurance. After the accident, a claim file was opened under case number 20250118103-01, and the repair damage was estimated at
On November 25, 2025, I attempted to purchase a motor own damage insurance policy from HDI Insurance for a friend’s vehi...cle, using a credit card issued in the name of Milad U***. During the online payment stage, the system produced an error and the policy was not created, yet the premium amount of ₺
I had a super extended car insurance policy from HDI Insurance. Last week, a stone hit my windshield and cracked it and ...I started a process at the authorized service. When the process took a long time, I learned from the agency and service officials that the super extended HDI car insurance did not
A week ago, my policy with Al*** Insurance expired. Due to an excessive renewal fee, I decided to switch to HDI Insuranc...e. I received a price quote from the agency and accepted it. However, the next day, I was told that they couldn’t start a new policy from scratch and that the process could only be
HDI Insurance made a payment to me on 01.08.2024. Yesterday, they called and demanded the repayment of that amount via l...egal action. The lawyer who contacted me directly from the law office, without any prior notice or explanation, spoke to me in a condescending tone, as if I were a problematic cust
HDI Insurance has been handling my car which was struck from behind. The replacement components arrived two months ago, ...and now it feels as though I will be waiting another two months for the cash. I have now paid more than 130,000₺ from my pocket, and despite this, none of HDI has contacted me to o
I took out complementary health insurance from HDI Insurance for my family of 5 including children. My children got sinu...sitis after a trip to the plateau; they had complaints such as runny nose and sneezing. We went to the doctor and wrote down the doctor's findings as sinusitis, nasal discharge, an
HDI Versicherung: Nachdem ich letzten Freitag einen Unfall hatte, musste ich mein Fahrzeug in die Toyota-Vertragswerksta...tt bringen. Aufgrund des Wochenendes wurden die Expertenarbeiten auf Montag verschoben. Seit nunmehr vier Tagen warte ich vergeblich auf ein Ersatzfahrzeug. Trotz etwa 20 Telefonat
I recently opted for health insurance from HDI, a partner of Bupa Acıbadem Insurance. Despite requesting a policyholder ...change, my agency claims it's impossible, pointing fingers at Bupa for the limitation. My policies, HDI Private Health Insurance with Policy No 2100760 - 2, and HDI Private Supplem
My car got hit from behind on December 14, 2023, while I was driving and my auto insurance covered the damages. I submit...ted a claim to HDI Insurance on the same day, including the file number 20230158320. It's been three whole weeks and there hasn't been any progress made on my vehicle. After reachi
Following my recent collision, I took my vehicle with the license plate 44 ACA 606 to an authorized service. I transferr...ed my automobile from the authorized service to a fast support station on the advise of the HDI Insurance customer agent. They couldn't find the necessary parts for the repair afte
A new file with the number 2023010** has been opened. The expert from Gulperi Insurance has determined that the file has... been labeled as 'Speed Excluded' since August 16, 2023. My car has been sitting at the service center contracted by HDI Insurance for three months. The car hasn't been fixed or de
I was involved in an accident on September 2, 2023, at 18:30:35 in Izmir-BALCOVA, and the incident is documented under f...ile number ***758 with reference to expert number 2884544. ERCG, the insurance company, confirmed that the repairs had been completed and that the vehicle was ready for delivery to
Since our rearview mirror broke in March 2023, it's been five months, and we're still waiting for the insurance company ...to pay. In May, someone from the company told us that the process was under way and that we would be paid. But we are still in the dark, with no clear answer in sight. Even though
On June 22, 2023, we had a one-year "Travel and Health Policy" issued by the trust insurance agency from HDi Insurance (...within Istanbul As Visa). For visa procedures, both As Visa and Guven Insurance Agency (physically located in the Visa Building!) are required to; otherwise, even if visa procedure