Unexpected Delay in HDI Insurance's Processing of Collision Claims!
My car got hit from behind on December 14, 2023, while I was driving and my auto insurance covered the damages. I submitted a claim to HDI Insurance on the same day, including the file number 20230158320. It's been three whole weeks and there hasn't been any progress made on my vehicle. After reaching out to the insurance company about my concerns regarding the replacement vehicle, they assured me that they would provide a response. Unfortunately, there hasn't been any further communication so far.
Dear Sir/Madam, Mr. Çağatay G.'s application has reached our company and has been forwarded to the relevant department for the necessary review. Once the review process is completed, Çağatay G. will be contacted and provided with the necessary information. For your information. Yours sincerely, HDI SİGORTA A.Ş. Customer Relations
