I recently opted for health insurance from HDI, a partner of Bupa Acıbadem Insurance. Despite requesting a policyholder change, my agency claims it's impossible, pointing fingers at Bupa for the limitation. My policies, HDI Private Health Insurance with Policy No 2100760 - 2, and HDI Private Supplementary Health Insurance with Policy No 2100582 - 2, are stuck in limbo. While you effortlessly deducted the payment from our company card, rectifying the policyholder seems beyond your capabilities. This ordeal is causing accounting headaches and an inability to find a responsible party. As a conscious consumer, I am writing this email. You handle all the finer details (additional documents), yet don't make me a victim of your internal competition. Address this matter with your authorities and provide a solution. Thank you.
A week ago, my policy with Al*** Insurance expired. Due to an excessive renewal fee, I decided to switch to HDI Insurance. I received a price quote from the agency and accepted it. However, the next day, I was told that they couldn’t start a new policy from scratch and that the process could only be...
On November 25, 2025, I attempted to purchase a motor own damage insurance policy from HDI Insurance for a friend’s vehicle, using a credit card issued in the name of Milad U***. During the online payment stage, the system produced an error and the policy was not created, yet the premium amount of ₺...
I am writing to address the injustice done by HDI Insurance. Since 2020, I have been paying for complementary insurance, and this year, I transitioned to HDI and Sencard Insurance. Although my condition was not among the diseases declared as exempt, my provision was rejected. Today, I left the hospi...
Since September 2018, I have purchased supplementary health insurance from Doğa Insurance for 2 years, Ethica Insurance for another 2 years, and finally AXA for 2 years. Over the past 2 years, my treatments have been carried out through this service. In 2019, it was determined that I needed to under...
Despite making the renewal payment for my supplementary health insurance to the agency, I found out at the hospital that I actually had no active coverage. I called customer service and explained that I had been left in a difficult position because my policy period had expired, that I no longer want...
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