Unable to Return H&M Item Due to App Error

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Büşra
November 03, 2024 5:08 pm
48

I received my H&M order 4–5 days ago, but the order status still shows as "In Transit" on the app, preventing me from initiating a return. Each day I try, only to find the return option unavailable because the app insists the item hasn’t been delivered yet. This delay is pushing me closer to the return deadline, and I’m concerned I’ll lose the chance to get a refund if this isn’t resolved. I’m not sure if this is a technical glitch or something else, but I’m frustrated that I can’t process the return. My order number is 63528974221. Please address this issue urgently so I can proceed with my return.

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