Unable to Return H&M Order Due to Incorrect Shipping Status

I am frustrated with H&M as my recent order (Order #63677494971) has been marked as "in transit" for 4-5 days even though I’ve already received it. Be...

I am frustrated with H&M as my recent order (Order #63677494971) has been marked as "in transit" for 4-5 days even though I’ve already received it. Because the system incorrectly shows it as undelivered, I’m unable to initiate a return, and each passing day eats away at my return window. I’m unsure if this is a glitch in the app or a deliberate issue, but it’s preventing me from returning the item and obtaining my refund. I have tried multiple times to start the return process, but the status hasn’t changed. I expect H&M to correct the order status immediately and allow me to return the product before my return period expires. Please address this urgently.

I am frustrated with H&M as my recent order (Order #63677494971) has been marked as "in transit" for 4-5 days even though I’ve already received it. Be...
I received my H&M order 4–5 days ago, but the order status still shows as "In Transit" on the app, preventing me from initiating a return. Each day I try, only to find the return option unavailable because the app insists the item hasn’t been delivered yet. This delay is pushing me closer to the ret...

I placed an order with H&M on July 19, 2025 (Order No: 69676330551), and yet here I am, seven days later, still waiting for it to arrive. What kind of delivery management is this? There has been zero communication, zero transparency, and absolutely no update on the status of my package. Is H&M play...
I put in an order with H&M (Order No: 66926457651) six days ago and haven't heard anything about it since. The item still hasn't been shipped. I didn't think a well-known name would be this slow. Even worse than having to wait is not being able to get in touch with anyone—no emails, tracking updates...

I received my H&M order (No: 67312146851) on April 7, 2025, and returned four items just two days later, on April 9. However, on April 17, the return package was sent back to me because I hadn’t included the invoice. As soon as I located the invoice, I reshipped the items on April 25. Now, H&M has ...
Comments