H&M Online Payment Processed, but No Order Created

Hilal
Hilal
H&M
February 15, 2025 8:43 PM187

I placed an order through the H&M online store via the app, and the payment was successfully processed, yet no order was created in my account. This is extremely frustrating because my money has already been taken, and I have no confirmation or tracking details.

This is not the first time I’ve encountered issues with H&M's payment system—previously, I kept getting errors with different payment cards. Why does this keep happening? If H&M has technical issues with payment processing, they need to fix it immediately instead of letting customers go through this stressful experience.

I demand an immediate resolution—either process my order correctly or issue a full refund. I expect a prompt response from customer support.

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