I placed an order through the H&M online store via the app, and the payment was successfully processed, yet no order was created in my account. This is extremely frustrating because my money has already been taken, and I have no confirmation or tracking details.
This is not the first time I’ve encountered issues with H&M's payment system—previously, I kept getting errors with different payment cards. Why does this keep happening? If H&M has technical issues with payment processing, they need to fix it immediately instead of letting customers go through this stressful experience.
I demand an immediate resolution—either process my order correctly or issue a full refund. I expect a prompt response from customer support.
Yesterday, I made a purchase from H&M, but my order does not appear on my account, even though the payment was taken from my bank. I cannot access my account, and I received no order confirmation or order number. Despite this, my money was withdrawn, and I am left without any updates on my purchase....
I tried to place an order with H&M on March 14, 2025. But when I got to the payment step, something went wrong and my payment was turned down. Even though the transaction didn't go through, my bank account was charged four times, which was a surprise to me. I looked in the "My Orders" section, but t...
Through the H&M iOS app, I made a purchase totaling $86 during a sale. The payment was successfully processed using my credit card, but I’m unable to view the items I bought on the “My Orders” page. I placed the order about an hour ago, and I haven’t received any error messages during or after the t...
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