In my online order, money was taken from my card seven times before the order was made. I found out what was going on when my last limit was reached. When I look, there are hundreds of complaints about the same thing that have been going on for months. It's officially a game. Hundreds of people like me are shot this way every day, and the daily interest on this money is more than the store makes in a day. I'm sorry that I gave my credit card information to this site. From now on, I'll always check the statement. If you don't return all the money you took out within 24 hours, I'll take you right to court.
On June 25th, I made a purchase on the H&M online store with a total cart amount of ₺3,583.97. Immediately after placing the order, I noticed three separate charges on my credit card for the exact same transaction — totaling over ₺10,000. I contacted customer service right away and explained the iss...
On April 22nd, I ordered a dress from your online store, but you sent me the wrong product. I immediately returned it, but it was sent back to me because "no order number was found." This is completely unacceptable. I spoke with a customer representative, who created a file for my case. I sent the ...
I tried to place an order with H&M on March 14, 2025. But when I got to the payment step, something went wrong and my payment was turned down. Even though the transaction didn't go through, my bank account was charged four times, which was a surprise to me. I looked in the "My Orders" section, but t...
In two separate purchases I made on the H&M online site, the transactions were processed multiple times due to an error—one was charged 4 times and the other 3 times. When I called H&M customer service, they said they would help. However, it has been 14 days and I still haven’t received a refund. De...
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