I tried to make a purchase on the H&M website using my credit card, but the transaction is declined giving me a code. What is code RM1 on H&M?

In two separate purchases I made on the H&M online site, the transactions were processed multiple times due to an error—one was charged 4 times and the other 3 times. When I called H&M customer service, they said they would help. However, it has been 14 days and I still haven’t received a refund. De...

Dear H&M Customer Service, I hope this message finds you well. I am writing to express my frustration regarding the recent experience I’ve had with both your mobile application and website. It appears that the H&M app no longer supports iPhone 7, which has made it impossible for me to use it effecti...

I tried to place an order with H&M on March 14, 2025. But when I got to the payment step, something went wrong and my payment was turned down. Even though the transaction didn't go through, my bank account was charged four times, which was a surprise to me. I looked in the "My Orders" section, but t...

I placed an order through the H&M online store via the app, and the payment was successfully processed, yet no order was created in my account. This is extremely frustrating because my money has already been taken, and I have no confirmation or tracking details. This is not the first time I’ve enco...

On June 25th, I made a purchase on the H&M online store with a total cart amount of ₺3,583.97. Immediately after placing the order, I noticed three separate charges on my credit card for the exact same transaction — totaling over ₺10,000. I contacted customer service right away and explained the iss...

I tried to buy something from H&M worth 3,177 Turkish Lira. However, I came across a mistake, Mr1. It took the money every time I tried 18 times. The whole thing cost 58,000 lira, which I can't pay for. This needs to be fixed right away. I have no idea what's going on; it ruined my morning. If you c...

I have a strange problem with H&M. Even though all of my card and personal information is entered correctly, I keep getting the error code RM1 when I try to make a purchase. This keeps my orders from being confirmed. I've even tried to buy the same thing on a different device, but the error is still...

In my online order, money was taken from my card seven times before the order was made. I found out what was going on when my last limit was reached. When I look, there are hundreds of complaints about the same thing that have been going on for months. It's officially a game. Hundreds of people like...

I just created an Order from H&M online site. The message appeared that the payment was refused, in the form of Rm1 error. I wondered if I had a limit problem on my card, so I reduced the items in my cart and logged in again. However, money has been deducted from my card twice for the same products,...