On March 5, 2023, I bought an iPhone 14 Pro Max from Teknosa and also got it insured with Gulf. Regrettably, my phone suffered an unfortunate incident on June 1, 2023, leading to a cracked screen. I had it repaired through the insurance, and it was returned to me in working condition. Unfortunately,...
Gulf Insurance sent my product for repair, but they defined a gift voucher for my product and gave my product for recycling, is such a thing possible, only the top glass was broken and while there was a 300 TL repair fee, 3900 TL gift voucher was given for my 11 thousand lira watch, what are you doi...
I purchased an extended warranty for my television from Gulf Insurance via Teknosa. However, I believe that the extended warranty service is unnecessary. Given our country's economic conditions, product prices are constantly fluctuating, and because the extended warranty kicks in only after the regu...
I bought a Xiaomi Mop Pro robot vacuum from Vatan Bilgisayar in Silivri, Istanbul on March 15, 2021. On or around October 1, 2023, the dust and water tank that can be used for both wet and dry cleaning began to leak water. I decided to extend the warranty for my purchase based on the recommendation ...
I bought a tablet from Teknosa and got the TechnoGaranti insurance. The screen is cracked. After I sent it to the service center at Teknosa, they told me that I could get the screen replaced for a certain amount of money. I asked for it back and sent it to Gulf Insurance with TechnoGaranti coverage....
I bought two smart Wiky Watch SIM card kids' watches from the Teknosa store for my daughters. To avoid any problems, I extended my children's insurance and warranties and even obtained additional insurance coverage. I paid extra for all of this. In the third year, they claimed that the batteries wou...
I recently bought an iPhone 13 Pro Max and immediately insured it. Unfortunately, the screen cracked, so I had it repaired. However, I have not received my phone, and communication has been difficult. They asked for my permission to proceed with the repair, but there has been no progress since then....
I believe last month, on August 19, 2023, I bought an Apple Watch SE 8 44mm for my spouse as a birthday gift from Teknosa. Despite my initial reluctance, they convinced me to get insurance or whatever it's called, claiming it covers all user errors, so I went ahead and got it. I gave the watch to my...
I bought a robot vacuum from Teknosa, and the dustbin got shattered. I sent it via Gulf Insurance with a warranty claim before the holiday season. It's been almost two months, and I haven't heard anything back. They keep telling me the product is still under inspection, claiming it takes 20 days. Ev...
The screen on the Philips television I purchased from Vatan Bilgisayar has completely disappeared after only three years. When it came time to use the extended warranty, Gulf Insurance directed me to their service center. Today, I received a message informing me that the repair will not be possible,...
Good day? No, I won't offer such pleasantries as I have a complaint to make regarding a question about the essence of insurance and its purpose. Insurance companies, what is your aim? Why do we purchase insurance? Is it to disregard customer satisfaction and show a complete disregard for necessary d...
I purchased a Lenovo tablet from Teknosa in November 2022. By February 2023, a black spot had appeared on the screen. As I had insured the device, I requested a screen replacement. Teknosa informed me that the matter should be resolved through their intermediary, Gulf Insurance. Consequently, I sen...
My phone was stolen, and I reported it in my insurance claim, which has the file number 20230930320. I have also mailed all of the required documents to the address specified by Gulf Insurance. My request, on the other hand, was unexpectedly denied just a few hours after I submitted the claim. Somet...
When I purchased a tablet for my daughter from Vatan Bilgisayar, the salesperson suggested that we purchase an extended warranty in case the device broke. We decided to purchase the warranty, but when the tablet's screen cracked, we realized that the company had broken their word. They offered us a ...
Despite the fact that I had insurance on my phone, the company has been unhelpful to me since I lost it during the earthquakes in Kahramanmaras on February 2, 2023. They haven't done anything more than give me the runaround and delay my claim; they haven't taken any concrete steps to compensate me f...
A year ago, I bought a Lenovo tablet from Teknosa and insured it with Gulf Insurance. Recently, the front windshield broke, so we sent it to Gulf Insurance to be fixed. But they told me that the tablet couldn't be fixed and instead gave me a gift certificate worth only a third of what the tablet was...