Gulf Insurance Offers Voucher Instead of Fixing

Hasan
August 2, 2023 11:08 AM25

The screen on the Philips television I purchased from Vatan Bilgisayar has completely disappeared after only three years. When it came time to use the extended warranty, Gulf Insurance directed me to their service center. Today, I received a message informing me that the repair will not be possible, and instead, they have given me a gift voucher for 5,600 liras. Nonetheless, the contract makes it abundantly clear that they are required to replace the product in such circumstances. I am determined to pursue legal action in order to find a suitable solution, but in the meantime, I strongly advise everyone to avoid these misleading extended warranties in order to avoid dealing with problems of this nature.

Comments

Similar Complaints

My Philips TV Damaged in Turkey Earthquake, No Warranty Coverage

Mehmet
Mehmet
PHILIPS
March 11, 2023 2:26 PM35

On 15 July 2022, I purchased a Philips television that was subsequently damaged by an earthquake. The customer service r...

Extended Delays And Poor Service in Philips TV Warranty Repair

Bilal
Bilal
PHILIPS
October 3, 2023 3:05 PM54

I sent my Philips television to Gebze Yücel Elektronik, the authorized service center, on July 27, 2023, for warranty re...