I bought a pair of sneakers from Guess in Cyprus, and the brand material on the back broke off the first day I wore them. Due to a lack of product choice, I paid the difference to purchase a new pair of shoes. My present sneakers have yellowing on the material, and the Guess logo inside has faded. I had burning feelings and an odor when wearing them. The bag I purchased also has deterioration in the material, multiple tears, and became deformed when exposed to sunshine. However, the store does not allow swaps or refunds. Neither the consumer nor the product are receiving sufficient assistance. Despite the lowered pricing, I paid about ₺8,000. This occurred after just a few uses. I am unsatisfied with the Guess store in Cyprus. It's either a replica or a low-quality product. It is one of the two. When a new product you've just started using behaves this way, there is no other reason. Can you give me the contact information for the authorized Guess store or management? Where else may I file a complaint?
The Guess shoes I purchased started peeling and tearing within just one week. I paid 4,200 ₺ for this product, but it turned out to be completely low quality, and the brand does not live up to its name. I expected durability and comfort for the price I paid, but instead, I received a product that ba...
Around 8 months ago, I purchased a pair of Skechers D’lux Journey shoes from the Marmara Park store in Esenyurt, paying ₺4900. Despite not using the shoes heavily — only for light, everyday wear — both sides of the shoes have developed significant splitting and separation. For a product in this pric...
Despite not using my GUESS brand shoes excessively over a 3-month period, considering weather conditions and the suitability for my work life, and without subjecting them to any impact, washing, or applying any substances, the patterned part on both sides of the shoes started to fade and whiten. Thi...
I bought a pair of white Skechers outdoor sports shoes from the Mall of İstanbul Skechers store, and in less than a month, they already started to show visible signs of wear and tear. I’m shocked that a brand like Skechers, which charges premium prices, would sell a product that deteriorates this qu...
Last year, I purchased a pair of Skechers D’Lites sneakers from the Skechers store in Izmir. Even though I wore them only a few times under very light use, the shoes quickly developed serious defects in the toe area, including separation and deformation. During the purchase, the sales staff clearly ...
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