Guess Shoes Started Peeling and Tearing Within a Week, Lack Quality
The Guess shoes I purchased started peeling and tearing within just one week. I paid 4,200 ₺ for this product, but it turned out to be completely low quality, and the brand does not live up to its name. I expected durability and comfort for the price I paid, but instead, I received a product that barely lasted a few days. I have submitted all the necessary complaints and am waiting for a response. It is disappointing that a well-known brand does not stand behind its products or ensure proper quality control. I demand that this issue be resolved as soon as possible. Money is not easy to earn, and it is unacceptable for a brand to rely on its reputation while selling poor-quality products.
Dear Sema A, First of all, thank you for taking the time to provide us with feedback. We would like to inform you that we have forwarded the issue to our relevant departments. We will get back to you as soon as possible. Sincerely, GUESS Customer Service (Mon-Sat; 07:00-18:00)
