Premature Fading Issue with GUESS Shoes, No Exchange or Refund Provided

Despite not using my GUESS brand shoes excessively over a 3-month period, considering weather conditions and the suitability for my work life, and without subjecting them to any impact, washing, or applying any substances, the patterned part on both sides of the shoes started to fade and whiten. This whiteness has grown over time. I returned the product to the authorized company for a refund or exchange. At the end of the process, I was informed that the shoes were not defective and no exchange would be made. I am truly shocked. There is no brand reliability in Turkey.