On 09/07/2023, I paid 1,890.00 Turkish Lira for a bag. The bag became stuck in Germany and has not moved since. On September 18, 2023, I initiated a return through the system, but there has been no progress. I have not received the ordered product, nor have I received my refund. We're talking about a well-known international brand here. Furthermore, attempting to contact them by phone is a futile exercise. The phone number 0216***845 takes me to their website. They claim to have office hours from 08:00 to 19:00 Monday through Saturday, but no one answers. I'm beyond frustrated with this situation, and I'm wondering if anyone else has gone through something similar. I simply want my money back.
I made an online order on August 11, 2023, with the reference number GE0503**61. I got the product delivered by DHL, but I was surprised when they told me I had to pay an extra ₺800 for customs fees and couldn't receive it. When I called customer service, they told me that because the item is from a...
I purchased a textile product from Amazon Turkey on December 9, 2023, for 4968.74₺ with Amazon Germany as the seller. The product was shipped 4-5 days later, with an estimated delivery date of December 26, 2023. However, just six days after my purchase (with 10 days left for delivery), the same item...
I'm really unhappy that I haven't received the product I bought on May 24th, 2023, and it's taking longer than expected. I've been waiting for a solution despite many promises and calls, but I still haven't gotten any help. I'm really frustrated and disappointed with how unprofessional the Karcher o...
I purchased a total of 16 items from the AliExpress store "1100017092" beginning July 26, 2023. Despite the passage of 18 days, I am unable to track the shipment of any of the products. The company appears to be unreachable as if it has vanished. I asked for a refund, but they said I had to wait 15 ...
The refund for the canceled product on June 4th has still not been processed. Neither the clothing was sent nor the refund was issued. The amount was ₺1790. There is no clothing and no refunded money. They took the money for the clothing that was never sent. Despite multiple attempts to contact cust...
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