I play Growtopia on PC. On the morning of June 11 around 11:00 AM, I logged into my account with the username “mmaymunn” and purchased BGLs through a third-party website. I sent the payment to my friend via Papara, and my friend completed the purchase on my behalf. I spent approximately $16 USD in total. However, 1–2 hours after receiving the BGLs, my account was permanently banned for “third-party usage.”
I have experienced a similar loss before, and that previous account is still banned as well. When I contacted the support team about that case, I was not taken seriously, and now, even though I am reaching out again, I believe my account will not be reopened.
I did not receive any warning or notification either during gameplay or during the purchase process. I am requesting that this unfair permanent ban be corrected and that my account be reinstated.
My Growtopia account named “Gigerislaw”, which I use on the Android app, was suddenly banned at 9:39 AM without any prior warning, even though I have never used any third-party software. The stated reason for the ban was third-party program usage, but this is completely false. This is the first time...
My Growtopia account named “k*”**, which I use on the Android version, was banned by the automated system about one month ago. I was very surprised and upset by this ban, as I did not violate any rules. My account contained special in-game content, which makes this situation even more distressing fo...
I’ve been playing Whiteout Survival for about a year and a half, and I’ve generally enjoyed the game—until now. On April 1st, someone who doesn’t even play the game—my friend—accidentally made an in-app purchase using my device. Realizing the mistake immediately, I requested a refund, and shortly af...
I have been actively playing on the Zula PC platform for a long time and have spent nearly ₺10,000 on my account since around 2016–2017. Recently, on my account with the username AMPARATOR, I received two ban warnings for allegedly using cheats, even though I have never used any. The first warning c...
About 3–4 months ago, my account on the Toptop Games app (User ID: 01783826578) was completely closed and banned without any explanation. I was never informed of a reason for the ban, nor did I receive any warning or notification beforehand. At the time of the ban, my account had a balance of appro...
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