Member since April 2025
I have been playing the game Whiteout Survival for 1.5 years. On April 1st, a friend of mine, who doesn't know the game,... accidentally purchased a package. I immediately requested a refund. Around the same time, I received a message from Century Games customer service advising me to report the situat
I’ve been playing Whiteout Survival for about a year and a half, and I’ve generally enjoyed the game—until now. On April... 1st, someone who doesn’t even play the game—my friend—accidentally made an in-app purchase using my device. Realizing the mistake immediately, I requested a refund, and shortly af
My daughter accidentally purchased a package in Whiteout Survival by Century Games, so I requested a refund. Not only wa...s the refund denied, but my account was restricted as a result. When I previously spent money in the game, there were no issues, but now, due to an accidental purchase, my account
I purchased two packages in White Out Survival, but my card was charged for four packages. After disputing the extra cha...rges, two refunds were issued, but my account was then banned. I later discovered this has happened to other players as well. The system often displays error codes when trying to
