If your Growtopia account was hacked and then banned;
• Contact Growtopia support immediately via the official support website and explain that your account was hacked and banned as a result
• Provide your GrowID, registered email, ban date, last login details, device/platform, and any screenshots or emails related to the hack or ban
Ask them to;
• Review login history and server logs to confirm unauthorized access
• Lift the ban if it was caused by hacker activity, not your actions
• Restore account access and any items if possible
If the problem persists;
• Keep all support tickets, emails, and evidence of unauthorized access
• Secure your email and change passwords on all linked accounts
• File a complaint on Xolvie to seek a fair review, account recovery, and transparency
