On August 26, 2023, we rented a car from the Obilet website under the name E**** ö****. Greenmotion provided the car at the airport, and the price seemed reasonable. However, when we returned the vehicle after a one-day rental, we discovered a 1,500 Turkish Lira deduction had been blocked on our credit card. This immediately raised concerns about their dependability. Worse, they deducted approximately 40-50 Turkish Lira for HGS expenses without informing us. While I was waiting for the remaining amount to be refunded, they deducted 600 lira from my card without sending an invoice. Only after numerous attempts to contact them did I discover that this amount had been deducted for "detailed cleaning." I decided to let it go because I felt foolish. This car rental experience should serve as a cautionary tale to others about hidden fees and unexplained deductions. When dealing with Greenmotion, be cautious and thoroughly review your transactions.
On February 27, 2025, at 8:00 PM, I rented a car from Green Motion’s Istanbul Airport branch and returned it on March 4, 2025, around 5:00 AM. I only drove about 200 km, and I returned the car with at least a quarter tank more fuel than when I picked it up. However, on March 6, 2025, without any pr...
I experienced a significant issue with Green Motion during my car rental. As a loyal customer who has always returned cars clean and with more fuel than received, I feel deceived. Until yesterday, this company was my go-to for rentals in Istanbul, Ankara, and Bodrum. On June 14, 2024, I rented a Fia...
On March 29, 2024, I rented a car from the Greenmotion Levent Kanyon branch. We returned the car to the same location on April 27, 2024. However, in the following days, we realized that our invoice wasn't issued, and the ₺2000 deposit charged from our credit card upon vehicle pickup wasn't refunded....
On January 16, 2025, at 10 PM, I booked a rental car from Greenmotion at Bodrum Airport through Enjoy Travel. However, upon arrival, I discovered that Greenmotion’s office closes at 10 PM—a crucial detail that was not mentioned on Enjoy Travel’s website. As a result, I was unable to pick up my renta...
On 14.07.2025, I made the unfortunate mistake of renting a car from the Dalaman branch of Green Motion. I was honest and mentioned that there was minor damage to the exhaust, but without my permission, they deducted ₺26,000 from my credit card and withheld my deposit. Then, they sent me four consecu...
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