On 14.07.2025, I made the unfortunate mistake of renting a car from the Dalaman branch of Green Motion. I was honest and mentioned that there was minor damage to the exhaust, but without my permission, they deducted ₺26,000 from my credit card and withheld my deposit. Then, they sent me four consecutive invoices for ₺75,000, ₺38,000, ₺53,000, and ₺92,000. Despite having insurance for the vehicle, which should have covered ₺14,000, they claimed it wasn’t covered. This company appears to be more focused on exploiting customers and making unjustified profits. I’ve already taken this issue to the Prosecutor’s Office, and if there is no further action, I’ll pursue the matter legally. I’ve been monitoring the situation through UYAP for months due to the irregular invoices they've been issuing. I absolutely do not recommend this company—avoid them at all costs. They’ve been giving false promises for months, pretending to resolve the issue, and shifting the blame to the central office while claiming it was the Dalaman branch that made the deduction. It feels like I've been treated like a puppet. Don’t let this happen to you! Rnt-477568.
I experienced a significant issue with Green Motion during my car rental. As a loyal customer who has always returned cars clean and with more fuel than received, I feel deceived. Until yesterday, this company was my go-to for rentals in Istanbul, Ankara, and Bodrum. On June 14, 2024, I rented a Fia...
On February 27, 2025, at 8:00 PM, I rented a car from Green Motion’s Istanbul Airport branch and returned it on March 4, 2025, around 5:00 AM. I only drove about 200 km, and I returned the car with at least a quarter tank more fuel than when I picked it up. However, on March 6, 2025, without any pr...
On July 21, 2025, I rented a car from the Green Motion Istanbul Airport dealership (Reservation No: 11F09A). That same day, I had an accident that caused damage approximately 30 cm long and 2 mm deep, extending from the right rear door to the right rear fender. While the repair cost for such damage ...
I had previously rented a car from Green Motion’s Beylikdüzü branch for 12 days and was satisfied, even leaving a positive review. Based on that, I rented another car for 11 days between June 27 and July 8, 2025. The vehicle had 134,245 km mileage. In addition to the rental fee, I paid ₺7,029 for in...
On March 29, 2024, I rented a car from the Greenmotion Levent Kanyon branch. We returned the car to the same location on April 27, 2024. However, in the following days, we realized that our invoice wasn't issued, and the ₺2000 deposit charged from our credit card upon vehicle pickup wasn't refunded....
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