I rented a car on August 26, 2023. The next day, August 27, 2023, I purchased fuel from the gas station adjacent to the rental company with the intention of refilling the used fuel. However, due to a faulty fuel indicator, I ended up buying 400 TL worth of fuel for a journey of only 95 km+ with a manual Egea Diesel vehicle, and the indicator showed no change. Upon later inspection, I realized that I had purchased more than twice the necessary fuel for this vehicle (WHILE THE VEHICLE'S AVERAGE CONSUMPTION IS 5 LITERS, THE AMOUNT OF FUEL PURCHASED WAS 10.5 LITERS). Upon returning the vehicle, I brought up the issue, mentioning that these vehicles seemed to have recurring problems. I also sent a complaint email to the rental company but received no response. I have attached both the receipt and an image of the receipt for the fuel I purchased, and given that the mileage used is known, I kindly request a refund for the excess fuel cost.
On February 1st, 2023, I rented a car from Sixt Rent-a-Car and immediately began to regret the decision. I plan on visiting the prosecutor's office and the consumer protection division first. They made me wait days for my bill and blamed a computer glitch. Since the entire corporation will soon be u...
I experienced a significant issue with Green Motion during my car rental. As a loyal customer who has always returned cars clean and with more fuel than received, I feel deceived. Until yesterday, this company was my go-to for rentals in Istanbul, Ankara, and Bodrum. On June 14, 2024, I rented a Fia...
On June 11, 2023, I took my 2022 Fiat Egea, an automatic diesel car with only 19,000 kilometers, to the service center because it wouldn't take gas or move in D gear. They checked the car at the Otokoc Zincirlikuyu Fiat authorized dealer and claimed it had a transmission problem. They warned of a 97...
Even though I left many requests on the call me button in the application, I did not receive a call even once. I contacted customer service on 27.11.2023 and sent an e-mail the next day. I received a message stating that a registration was created with the number 1020908, but I did not receive a cal...
"On 21.07.2023, at 18:10, I stopped at Tuzgolu Petrol Import Export Industry Trade Limited Company to buy fuel for my car. Despite my fuel tank being labeled as 'Diesel,' they mistakenly filled my car with 29.27 liters of Unleaded Gasoline. As a result, my car broke down and became unusable, and I h...
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