On June 11, 2023, I took my 2022 Fiat Egea, an automatic diesel car with only 19,000 kilometers, to the service center because it wouldn't take gas or move in D gear. They checked the car at the Otokoc Zincirlikuyu Fiat authorized dealer and claimed it had a transmission problem. They warned of a 97,000 TL cost if a driver error occurred. I emphasized the impossibility of such a problem in a garage car with little use and no steep roads. The representative contended that such problems could occur after only 100 kilometers, attributing it to driver error. I was even advised to file a lawsuit. It's absurd that a car with 19,000 kilometers on the clock would become inoperable due to user error. The majority of Fiat Egea automatic transmission cars have this problem, which is being addressed under the 100,000 km warranty through user error claims. I urgently request a resolution and prompt attention to this matter.
I purchased a brand-new 2023 Fiat Egea, a 2022 model, and on Saturday, October 12, 2024, at 35,926 km, I experienced a gear shift problem. The vehicle is still under warranty. After calling customer service, a tow truck was sent, and around 12:30 PM, my car was taken to the service center. However, ...
I am the owner of a 2021 Fiat Egea Cross with 27,000 kilometers, which has been fully serviced with all routine maintenance, accessories, LPG installation, and winter tire replacement carried out at authorized service centers. Recently, I discovered deformations on the front seat belts, and I immedi...
I purchased my 2025 model Fiat Egea 1.6 Diesel Manual on 10/03/2025. Even though the car is only 6 months old, it has already broken down 3 times, and each time I had to use towing service to take it to the authorized service center. During the first breakdown at Fiat Bozüyük Authorized Service, I w...
I own a 2020 model (registered in 2021) Fiat Egea 1.4 Urban Plus, and all of its maintenance has been carried out at the Van Şengüller dealership. While driving, the car suddenly stopped shifting gears, and it had to be towed to the service center. Without even inspecting the vehicle for a minute, t...
I purchased my 2016 Fiat Egea on 11.08.2025, and before buying it, I contacted Göker Service and Fiat customer service to ask whether the major maintenance had been performed, especially if the transmission oil had been changed. Both the service center and customer service assured me that all mainte...
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