Even though my GO Student membership has ended, they continue to charge my credit card every month. This isn't the first time—this keeps happening repeatedly.
Each month, they withdraw the payment, and when I complain, they claim it was a "mistake" and issue a refund. But the next month, they charge me again, creating a never-ending cycle of unauthorized transactions.
This is completely unacceptable and feels like a deliberate scheme. Why is my card still being charged when I am no longer a member? I demand that all future payments be stopped immediately and that my card information be permanently removed from their system!
I’m extremely frustrated with GoStudent. Even though my membership term has already expired, they’ve continued to withdraw money from my credit card f...
I started a membership with GoStudent for a 16-lesson package. After my commitment period ended, I requested to cancel my membership. Initially, they offered me the option to pause my account, but I refused and clearly stated that I wanted to cancel. Despite this, starting from July, payments have c...
I canceled my GoStudent membership by properly filling out the cancellation form and completing all required steps. Despite this, they continue to withdraw money from my account without authorization. Even worse, they do not respond to any of my messages or inquiries. I received a message saying, “...
As of September 3, 2024, I received a written confirmation from GoStudent stating that my cancellation was finalized, and I had paid the required termination fee. Despite this, they are still trying to charge my card, and I keep receiving warning messages from my bank about attempted withdrawals. I...
Last year, we signed up for a 9-month membership with GoStudent, which was supposed to end in late May. However, without informing us, they automatically renewed our subscription and have been charging our credit card for the past 6 months, even though we haven't taken a single lesson. Now, when I t...
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