Getaroom Overcharged Me With Hidden Fees and Refused to Allow a Cancellation

Michelle
Michelle
Getaroom
February 7, 2025 9:26 AM24

I reserved a hotel room via Getaroom since the price seemed quite appealing. I genuinely believed I was reserving directly with the hotel, but after completing my payment, I discovered several hidden fees that almost doubled the overall price. I was caught off guard by these charges—there was no prior notice, just an unwelcome surprise in my confirmation email. I attempted to reach out using the number provided on their site, but it was unsuccessful. After some effort, I finally reached them through a sister company, but it turned out to be a total waste of time. The representative I interacted with was quite strict regarding cancellations and refunds, referring to their terms and conditions. This company engages in misleading pricing tactics, and I cannot endorse their services.

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