I purchased a Garmin Instinct watch expecting long battery life and reliable performance. Instead, the battery drained much quicker than expected, and now I’m facing the same issue many others have reported—Garmin refuses to replace the battery.
When I contacted support, they told me to order a replacement battery from AliExpress. That’s unacceptable. I paid a significant amount for a quality product, only to be told that I should turn to third-party sellers when something as basic as a battery fails. And to make matters worse, the battery isn’t even available on AliExpress anymore.
So what now? Am I supposed to throw this watch in the trash after a year or two of use? This is incredibly disappointing and feels like planned obsolescence. A product in this price range should come with proper after-sales support and battery replacement options. Garmin needs to do better.
I purchased a Garmin MK1 watch, and after just 1.5 years, the battery died. The first time I went in, they replaced it. However, when I returned for another battery replacement, I was told they no longer offer that service and suggested I buy a new model with a small discount. They provided no other...
The battery on my Garmin Fenix 5X swelled and ended up damaging the mainboard. I sent it to the authorized service center, and they told me the device cannot be repaired. Apparently, there are no available spare parts for it, which is shocking given the price I paid for this watch. It’s incredibly ...
I own a Garmin Instinct smartwatch, and despite never dropping it or hitting it against anything, I’ve started experiencing a dead pixel issue on the screen. There’s a spot about the size of a lentil where the display no longer functions—clearly a hardware defect. The device has never been opened o...
I purchased a brand-new Garmin Swim 2 watch (serial number: 650006109), and to my disappointment, the device didn’t work at all right out of the box. It wouldn’t power on, respond, or function in any way. For a brand like Garmin, known for its reliability and premium pricing, this is extremely frust...
I purchased a Tiesfong dash cam from the Tiesfong Supply Store on AliExpress, and within less than a year, it completely stopped working. The camera won’t turn on at all, even though it’s still within the warranty period. I reached out to the seller multiple times, but they have not responded at al...
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