On October 3, I ordered a sweatshirt for age 5 from the GAP store on Trendyol. However, when the package arrived on October 8, I received a size 2 product instead. To make matters worse, the correct size is currently out of stock. I honestly didn’t expect such a mistake from GAP, and this has been a real disappointment for me.
Additionally, my order was delivered three days late. My order number is 10561994688. I’m requesting a gift voucher or compensation to make up for the inconvenience I’ve experienced.
I kindly ask that my issue be resolved as soon as possible.
I purchased a Mango dress via Trendyol on 2 December with order number 9998866385 during the November sales period. I selected size medium, but I received a small size instead. I believe this was related to the discounted sale period, but the product I received does not match the size I ordered. I c...
I received the wrong size for my Trendyol order #9941398828. The seller on Trendyol is not accepting the return, and I have tried to contact them several times without success. This situation has been quite frustrating, and I feel disappointed by Trendyol’s failure to ensure that sellers manage thes...
On April 16, 2025, I placed an order on Trendyol from H&M’s official store for a pair of baby leggings. Despite ordering a specific size, they sent me a completely different size. What’s even more frustrating is that the correct size is still in stock, yet they refuse to process an exchange. Their ...
On September 25, 2025, I placed an order (#10540659782) for a black pajama set with a shirt and shorts from the H&M store on Trendyol, totaling $46. I purchased it as a gift, so receiving it on time was very important to me. However, my order still hasn’t been shipped. All my other orders placed at ...
I purchased a sweatshirt and tracksuit set from Bershka via Trendyol on 28 November, and my order number is 10736737956. Although many days have passed since the purchase, the order status still appears as “preparing,” and the products have not been shipped or delivered to me. I contacted customer s...
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