I placed an order with GAP online on September 25, 2024, and later returned the items. However, the refund issued to me was incomplete. I contacted GAP customer service three times, and they claim that one of the items was missing from the return. They also mentioned that they sent me an email regarding the issue, but I never received any email or follow-up call.
This is unacceptable, as I returned all items and expect the full amount to be refunded. I have been patient, but GAP has not resolved the issue or communicated properly.
I am now demanding the remainder of my refund immediately. If this is not resolved promptly, I will escalate the matter to the Consumer Court. Please address this issue without further delay.
I returned an online order I placed with GAP on September 25, 2024, but the refund I received was short of the expected amount. I have contacted the company three times about this issue, and each time they insist that the product was returned incomplete and mention that they have sent me an email ab...
I placed an order on November 13, 2024, from GAP Online for four t-shirts, but one was incorrect. I contacted customer service on November 15 and 16, and they promised to follow up. On November 19, they finally called back and instructed me to return the wrong item, include a note about the correct ...
On November 24, 2023, I placed an order with GAP for 4 items. For three weeks, the system indicated that my products were 'being prepared.' When I contacted GAP, I was informed that the products were marked as 'lost' and returned, despite available inventory (after a month). I don't understand how d...
On July 1, 2025, I placed an order on gap.com.tr with order number 2961519554612548, which included six items. The order was shipped in three separate packages. I received the first and second packages within a few days, but the third package—which included two t-shirts—never arrived. After waiting...
I returned a product purchased from Amazon.com, but despite weeks passing, the refund has not been credited to my account. On October 24, 2024, I received an email confirming that the refund had been issued, yet there has been no sign of the money in my account. I have contacted customer service mu...
Comments