About three years ago, I enabled two-factor authentication (2FA) on my Gameforge Metin2 account for security. However, I have not logged in for the past two years, and now I no longer have access to the 2FA code.
When I contacted Gameforge support, they asked me to provide an email screenshot from when I activated 2FA, showing the device brand and model, device name, and exact activation date. Since that email was deleted long ago, I am unable to provide it. However, I did provide the device model, approximate activation date, and even the city and district where I activated it, yet they refuse to help.
My account is still linked to my valid email, so they could easily send me a verification code to restore access, but they choose not to assist me. I demand immediate help to recover my account—this lack of flexibility in support is unacceptable!
I’ve been a loyal member of the Metin2 community for 15 years, but now I can’t log in to the game because I’ve lost access to my email. After my father’s passing, I had to change my phone number, and now I’m unable to recover my email. I’ve spent years enjoying Metin2, and I need Gameforge’s assista...
I have been unable to access my Metin2TR account, which I actively play on the Barbaros server, for nearly two months. When I try to log into the game, it asks me to connect my account to an email address that does not belong to me and that I do not recognize. Because of this, I cannot access my acc...
I’ve been playing Metin2, owned by Gameforge, for a long time and have never once used any illegal software or cheats. Despite this, my account was suddenly banned under the accusation of cheating. This accusation is completely unfounded, and what’s worse is that Gameforge has completely ignored my ...
My Discord account has two-factor authentication (2FA) enabled. However, I deleted the Authenticator app from my phone more than 3 years ago, and since then, I’ve been unable to access my account. Whenever I try to log in or reset my password, the system asks for a 2FA verification code, which I can...
I'm experiencing an issue with Metin2 where I'm repeatedly getting the "login information invalid" error. While playing the game, I logged out to switch games, but when I tried to log back in, I received the error message "Account cannot be found." This issue occurred before but was resolved; howeve...
Comments