I'm experiencing an issue with Metin2 where I'm repeatedly getting the "login information invalid" error. While playing the game, I logged out to switch games, but when I tried to log back in, I received the error message "Account cannot be found." This issue occurred before but was resolved; however, this time, the problem persists. Despite submitting tickets, I have not received any helpful responses from Gameforge. My account had EP and items loaded, yet they are not addressing my concerns or providing any resolution. I did not take any action that could have caused this issue, and I'm left wondering where to escalate this matter for a proper solution.
I have been unable to access my Metin2TR account, which I actively play on the Barbaros server, for nearly two months. When I try to log into the game, it asks me to connect my account to an email address that does not belong to me and that I do not recognize. Because of this, I cannot access my acc...
I have a level 80 Sura character in Metin2 under my Gameforge account, and it has always been accessed from only one computer and one platform. Despite this, my account was hacked, and all my items were stolen. What’s worse, I never received any email or phone notification about the unauthorized ac...
About three years ago, I enabled two-factor authentication (2FA) on my Gameforge Metin2 account for security. However, I have not logged in for the past two years, and now I no longer have access to the 2FA code. When I contacted Gameforge support, they asked me to provide an email screenshot from ...
I’ve been playing Metin2, owned by Gameforge, for a long time and have never once used any illegal software or cheats. Despite this, my account was suddenly banned under the accusation of cheating. This accusation is completely unfounded, and what’s worse is that Gameforge has completely ignored my ...
I have multiple accounts on Gameforge, each registered under different email addresses. Recently, I encountered an error stating "The game is not available for you," and my access was restricted. Thinking it was a system error, I submitted a support ticket. Meanwhile, I logged into another active a...
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