I have a level 80 Sura character in Metin2 under my Gameforge account, and it has always been accessed from only one computer and one platform. Despite this, my account was hacked, and all my items were stolen.
What’s worse, I never received any email or phone notification about the unauthorized access. Someone logged into my Metin2 account through Gameforge and looted everything, yet I was never alerted.
I immediately submitted a support ticket on the Gameforge website, but days have passed with no response. This is completely unacceptable. I demand urgent action to restore my lost items and strengthen account security. Ignoring hacked players is not an option—Gameforge, do something!
I’ve been playing Metin2, owned by Gameforge, for a long time and have never once used any illegal software or cheats. Despite this, my account was suddenly banned under the accusation of cheating. This accusation is completely unfounded, and what’s worse is that Gameforge has completely ignored my ...
I'm experiencing an issue with Metin2 where I'm repeatedly getting the "login information invalid" error. While playing the game, I logged out to switch games, but when I tried to log back in, I received the error message "Account cannot be found." This issue occurred before but was resolved; howeve...
My Gameforge account was hacked, and despite submitting a support ticket two days ago, I have received no response. Meanwhile, the hacker made unauthorized transactions totaling ₺10,000 from my linked payment method before I was able to lock my account. I am deeply frustrated by the lack of urgency...
About three years ago, I enabled two-factor authentication (2FA) on my Gameforge Metin2 account for security. However, I have not logged in for the past two years, and now I no longer have access to the 2FA code. When I contacted Gameforge support, they asked me to provide an email screenshot from ...
I have been unable to access my Metin2TR account, which I actively play on the Barbaros server, for nearly two months. When I try to log into the game, it asks me to connect my account to an email address that does not belong to me and that I do not recognize. Because of this, I cannot access my acc...
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