On September 4, 2025, I placed an order through Fruugo.com for a KTM 1290 Super Adventure R & S compatible motorcycle navigation mounting bracket (Order No: 187491920). Despite the estimated delivery period having passed, the product has not been delivered to me. My delivery address is in Pendik/Istanbul. When I contacted the courier company and Fruugo, they claimed the product was delivered, but no information has been provided about who supposedly received it, and I have not received a clear answer. I request that the product be properly delivered to me or that a full refund be issued. I kindly ask for my issue to be resolved as soon as possible.
I purchased a product from Fruugo on December 5, 2024, and followed the tracking updates carefully. After 25 days, the package cleared customs and was marked as shipped. Shortly after, the tracking system stated "delivered", yet I never received the package. There is no record of who received it, a...
I placed an order on Fruugo on December 2, 2024, and as of January 23, 2025, my package has still not arrived. Despite reaching out multiple times, I have received no update or response from their customer service. This experience has been incredibly frustrating. Their lack of professionalism and c...
I ordered a product from Fruugo for New Year's, but it arrived extremely late, making it useless for its intended purpose. I now want to return it, but Fruugo provides no clear instructions on how to do so. I tried contacting customer service, but I can't reach anyone. I even checked with Aras Karg...
Order Number: 173063957 Order Date: December 4, 2024 Total: ₺369,00 (1 item) I am trying to return a product I purchased from Fruugo, but I am unable to do so. The company provides no proper communication channels and keeps redirecting me elsewhere. I have submitted multiple complaints, yet no one...
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